choice and quality
Perhaps the only thing we enjoy more than a great cup of coffee is sharing that experience with customers. That means keeping a continual watch for product and service innovation, building on a history of fresh ideas, and providing services as a flawless, seamless arrangement of personal attention that makes your day brighter and your life a little easier.
All it takes is 400-degree thinking
At 400 degrees, the chemical make up of a coffee bean changes, which is when the true roasting process begins. We apply 400-degree thinking to change the way that corporate coffee and vending services are traditionally experienced. Our goals are not achieved with the signing of an order…they begin there. And in finding your perfect mix of product and service at your home, at your office, and at your service, we recognize that:
• All coffee is not created equal.
The “bad coffee” cliché simply doesn’t apply with the Gourmet Experience. We pride ourselves on products that have proven quality, good taste and value. You’ll find all the great names, like Starbucks, Reunion Island, Nescafé, Higgins & Burke, Mother Parkers, and our own premiere Gourmet private labels and more, right here.
• Every client and person is different.
So why would we package all our product in the same way? With the Gourmet Experience, there are no coffee “kits” that create waste. Our clients order the product they want and need, meeting minimal requirements to have access to the best.
• Coffee isn’t everyone’s cup of tea.
So variety is important. Teas, iced teas, Chai teas, hot chocolate, lemonade, soft drinks, snacks. An excellent assortment including such brands as Tazo, Carnation, and Nestea means more choice for our customers' growing, changing needs.
• We need to be ready when you are.
Our cross-trained staff are ready to answer your questions, take your order, or provide emergency product when you need it most. If the person you reach doesn’t have the immediate solution, they’ll find the person who does.
It's the core of our existence
What makes us tick at Gourmet? Everything that is centred around you having the best customer experience. Here are the values that guide us from sunrise to sundown at Gourmet:
Team (while having fun, Together Everyone Achieves More)
Exceed Expectations (Internally, externally, be innovative)
Integrity (Reliable & accountable in our word & our action)
Loyalty (dedication to our teammates, suppliers, and customers)
Passion for Positive Results (decisive, determined, respectful)
